Elicitation techniques - using the funnel.


Eliciting information from an
yone who is uncooperative is a difficult task and you have to prepare for it. Just making up a list of questions does not constitute an interview. Much like peeking an onion, interrogators should engage in a systematic uncovering of information by gradually narrowing the focus with questions that elicit more specify responses. This article will look at the funnel approach to elicitation using closed and open-ended questions.